Business Directory

Night Audit - Part Time

Holiday Inn Express and Suites - Madison Central
Job Description
The Holiday Inn Express and Suites - Madison Central is searching for caring and attentive team member who is focused on providing efficient service and meaningful experiences.

The Night Audit position is responsible for guest registration process and communication of hotel services and promotions. Agents will answer questions, give direction, and make detailed reservations or recommendations for our guest. This position requires knowledge of hotel services, local events and venues and transportation options. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

Qualifications:

A true desire to satisfy the needs of others in a fast-paced environment.

Refined verbal communication skills

Ability to stand for long periods of time

Must be able to work holidays - Friday & Saturday - 11pm to 7am.

Proficient in basic computer skills

Must work well handling a high volume of calls.

Customer service experience preferred

QUALIFICATIONS:

Must be able to stand for up to 8 hours
Must be flexible in regards to scheduling including mornings/weekends and/or holidays
Must have open availability

Previous hotel experience preferred.
Contact Information

UA-37665331-51